Frequently Asked Questions

We recommend booking at least 3–6 months in advance, especially if you're travelling during peak season (July–October for the Great Migration, or December–January). Popular camps and lodges fill up fast, and early booking gives you the widest choice. That said, we can often arrange last-minute trips — contact us and we'll check availability.

Both. We offer a selection of curated signature journeys that we've refined over many trips, plus a completely bespoke service where we design every element around your interests, travel dates, group size, and budget. Tailor-made is our speciality — no two Evolvia journeys are identical.

It depends on the destination and what you want to see. Generally, the dry season (June–October) is best for wildlife viewing across East Africa — animals gather around water sources and vegetation is thinner. The Great Migration peaks in the Masai Mara from July–October. Gorilla trekking in Rwanda and Uganda is good year-round, though June–September and December–February are particularly reliable. We'll advise you on the ideal timing for your specific journey.

Absolutely. We handle groups of all sizes — from intimate couples' getaways to family reunions, corporate incentive trips, and large tour groups. Group travel often benefits from negotiated rates and private guiding arrangements. Get in touch with your group size and we'll create a proposal.

No — Kenya replaced traditional visas with an Electronic Travel Authorisation (eTA) in 2024. Most visitors now need this eTA instead, applied for online before travel at etakenya.go.ke. Apply at least 2 weeks before your departure. We'll send you a full entry requirements guidance document after booking.

Tanzania: Most nationalities require a visa — apply online (evisa.go.tz) or on arrival. Uganda and Rwanda offer e-visas through their official portals. The East Africa Tourist Visa (covering Kenya, Uganda, and Rwanda) can be a cost-effective option for multi-country itineraries. We provide guidance on all requirements based on your nationality.

Yes. The most commonly recommended vaccines include Yellow Fever (required for some countries and entry requirements vary), Hepatitis A and B, Typhoid, and Tetanus. Malaria prophylaxis is strongly recommended for most safari destinations. Consult your travel health clinic or doctor at least 6–8 weeks before travel. We'll advise on specific health requirements per destination.

Yes — safari with a professional operator is very safe. All game drives are conducted by certified, experienced guides who are trained in wildlife behaviour. We only partner with reputable, safety-conscious camps and vehicles. East Africa's major national parks and reserves are well-managed, and Evolvia's on-ground team is available throughout your trip for any assistance.

Safari costs vary significantly based on destination, accommodation style, duration, and season. A mid-range 7-night Kenya safari might start from USD 3,000 per person, while a luxury private bush experience in Botswana can exceed USD 10,000 per person. We work across all budget levels — from comfortable tented camps to ultra-luxury lodges — and are transparent about exactly what's included in every quote.

A deposit (typically 30–40%) secures your booking. The balance is due 60–90 days before departure, depending on the supplier. Cancellation terms vary by camp and tour component, and we'll always outline these clearly in your booking confirmation. We strongly recommend comprehensive travel insurance that covers cancellation.

Yes. We accept major credit and debit cards, bank transfers, and select mobile money options. Full payment details are provided at the time of booking.

Yes. We can book international and internal flights, bush flights, helicopter transfers, and all airport/lodge transfers as part of your package. For internal flights within Kenya, Tanzania, or other countries, we work with reputable local carriers like SafariLink, AirKenya, Coastal Aviation, and others.

We provide a detailed packing list after booking. Key essentials include neutral-coloured lightweight clothing (avoid blue and black which attract tsetse flies), a warm fleece for early morning drives, a wide-brimmed hat, sunscreen, insect repellent, good binoculars, and a camera. Most camps offer laundry services for longer trips.

You'll have a dedicated Evolvia contact number before departure. Our team is reachable 24/7 throughout your trip via phone and WhatsApp. Your lead guide will also have our emergency contact details. We're with you every step of the way.